“All your queries... answered”

Here we have answered some of the most frequently asked questions by our clients. If you have any other questions that aren’t listed here, feel free to contact us on _____________________________.

Q. What can a Virtual Assistant do for me?

  • Taking calls
  • Scheduling bookings
  • Updating website content
  • Managing social media
  • Handling customer queries
  • Data entry
  • Research
  • Calendar management
  • Travel arrangements
  • And much more!

Q. How do you assign a virtual assistant?

First we connect with you to understand your business and your specific requirements. Then we recommend the virtual assistant with the qualities and abilities to match your requirements. We’ll share some candidate profiles for evaluation, before you make your final decision. It's a quick and efficient process and we’ll get you started in no time.

Q. What tools do you use to get your job done?

We use Dropbox for file sharing, Google Apps for handling email, contacts and calendar, we use Skype for communication –to name a few. We are open to novelty and you may suggest new technologies that you employ in your business and we’ll happily use them too.

Q. What programs can the VA use?

All of our assistants are experienced in using Microsoft Office and most of them have proficiency in CRMs including Infusionsoft, Basecamp, Zendesk, etc. Some assistants have expertise in, design software, accounting software, CMSs, programming environments etc.

Q. How does GlocalAssist choose their virtual assistants?

At GlocalAssist we only hire people who are passionate about doing an excellent job – people who don’t shy away from going the extra mile. Following a meticulous interview and vetting process we hire people who have outstanding professional skills, and an inherent sense of service.

Q. What about security?

Each VA is warily screened and must undergo a background check. Our non-disclosure agreement guarantees that we’ll not share your information with anyone outside of our organization. We use state-of-the-art security software’s to avert computer viruses or spyware.

Q. Do you offer a guarantee?

Yes, just in case you are not pleased with the service, you can terminate anytime and we also offer a 20 days money back guarantee.

Q. I don’t know what to delegate?

Your VA will give you ideas. You can also get in touch with our customer relations manager for further help.

Q. What is payment process?

After selecting your virtual assistant, you need to go to the sign-up page on our website. Choose the plan that you want to sign up for, and check-out. Payment can be made online via netbanking or credit card. You can also renew your plan on the same day every month.

Q. Are the plans flexible?

Yes, our plans are flexible. At any point of time you can upgrade, downgrade or even cancel. You can upgrade or downgrade several times as your requirements change.

Customize Your Virtual Assistant Now!