FAQ'S

Q1. What can a Virtual Assistant do for me?

A Virtual Assistant is a remote professional that can both scale your business and shave off hours from your workweek.

Outsourcing some of your time-consuming responsibilities to a virtual assistant will help you focus on core business activities and scaling your business. Let us give you an insight into how a virtual assistant can support your business. A virtual assistant helps you keep organized by performing mundane & Administrative duties like:

  • Handling Calls
  • Appointment scheduling
  • Email & Calendar Management
  • Data Management
  • Research Work
  • CRM Handling
  • Content Writing & Management
  • SEO & Digital marketing
  • Graphics/ Video Creation
  • Social Media Management
  • Miscellaneous

Essentially, VAs are time savers, and If you’re looking to grow your business at a reasonable cost, then a VA is your solution.

Q2. How do you assign a Virtual Assistant?

Finding the right virtual assistant for your business is a very important task, so make sure you give it the time & consideration it deserves.

  • CALL WITH SOLUTION CONSULTANT: Analyzing what you need is the first step in choosing a Virtual Assistant. Make a list of everything you need assistance with, from the smallest tasks to the largest management responsibilities and meet with your solution consultant to determine if we are a good fit. If so, we’ll align an Interview call with the Virtual Assistants shortlisted as per your requirements.
  • DISCOVERY CALL: Meet with your virtual team, to deep dive into your tasks, tools, culture, & personality requirements to ensure we match you with the right talent. Discuss & select the best match for you from our bench of top 100+ virtual assistants
  • ONBOARDING: The consultant will guide you through the official start of your partnership- to meet your talent, set initial goals, discuss communication plans, and set yourselves up for success.
  • Q3. What tools do you use to get your job done?

    Since Virtual Assistant operates remotely, it is necessary to automate most of your activities using software tools for increased productivity. All of our virtual assistants are experienced in using certain platforms like:

    Admin Tasks: Slack, Zoom, Google Workspace, Microsoft Office, Dropbox, Calendly, Discord, Outlook, Asana and more.

    Marketing Tasks: Mailchimp, Sendinblue Active Campaign, Canva, HubSpot, Hootsuite, Google My Business, Facebook, LinkedIn Sales Navigator, Instagram Business, Ads Manager, Link tree, WordPress, CRMs, Otter, Grammarly, Chat GPT and more.

    Overall, these tools help the virtual assistants to stay organized, productive and efficient while working remotely.

    Q4. What programs can the VA use?

    Since Virtual Assistant operates remotely, it is necessary to automate most of your activities using software tools for increased productivity. All of our virtual assistants are experienced in using certain platforms like:

    Admin Tasks: Slack, Zoom, Google Workspace, Microsoft Office, Dropbox, Calendly, Discord, Outlook, Asana and more.

    Marketing Tasks: Mailchimp, Sendinblue Active Campaign, Canva, HubSpot, Hootsuite, Google My Business, Facebook, LinkedIn Sales Navigator, Instagram Business, Ads Manager, Link tree, WordPress, CRMs, Otter, Grammarly, Chat GPT and more.

    Overall, these tools help the virtual assistants to stay organized, productive and efficient while working remotely.

    Q5. How does Glocal Assist choose their Virtual Assistants?

    Well, if you want to work with a smart, experienced Virtual Assistant. choose us since Glocal Assist hire people who are proactive, tech savvy, and passionate about doing an exceptional job.

    Following a meticulous Interview and vetting process, we hire people who have outstanding professional skills and an inherent sense of service.

    Q6. What about Security?

    Well, our operations facility is well equipped with security measures ensuring the confidentiality of your information and we make it mandatory for our employees to sign NDA or Non- Disclosure Agreement which forbids them from sharing client data with third parties.

    And we make sure to use state-of-the-art security software to avert computer viruses or spyware.

    Hence before you share credentials with your virtual assistant, you can be assured that your data is safe & secured.

    Q7. Do you offer a guarantee?

    Yes! In this case, the replacement of Virtual Assistant could be arranged. This rarely happens as our management strives hard to allocate the right fit resource at the first instant only. Nevertheless, you can always reach the Account manager on your account and discuss any concerns that you might have, regarding the VAs services.

    Since we do not bound our clients with any long-term contracts, you can upgrade, downgrade or cancel your service any time but the cancellation of the services must come as a notification to us at least 5 business days prior to the end date of the on-going contract.

    Q8. I don’t know what to delegate?

    Having it all does not mean doing it all yourself. Eventually, you’ll discover that you simply can’t continue to do it all and have a simple life- something has to be delegated! When you work with our Virtual Assistant, you get a partner sharing your burden, and handling your time- consuming tasks, and you are literally buying back your own time.

    Get in touch with us and the solution consultant will guide you through.

    Q9. What is the payment process?

    Outsourcing your work to VA means you only pay for the services and time you need. We charge you on a pro- rata basis and our rates are very competitive and offer a better value over the cost of traditional employees.

    Choose the plan that you want to sign up for and alternatively you can use PayPal/ ACH/ Wire Transfer/ Credit Card or any other preferred mode of payment. The plan will be renewed every month & the Accounts & Finance team will be sharing the Invoice, at the beginning of every month, once the service starts.

    Q10. Are the plans flexible?

    Yes! As a Virtual Assistant company, we strive to provide a custom- tailored and flexible virtual assistant service to our clients, which is designed to fit their specific business requirements, schedules & budgets.

    If for any reason, you are not happy with your VA, we’ll find you a more suitable replacement. And should you decide to cancel your services, we require a 5 days’ notice period. And at any point of time, you can upgrade, downgrade, or even cancel.

Customize Your Virtual Assistant Now!

Get in Touch

  • Address
    3422 Old Capitol Trail Wilmington DE 19808 , USA,
     B-8, Sector 59, Noida - 201301, Uttar Pradesh , INDIA
  • Email
    info@glocalassist.com
  • Phone
    +1 (732) 344 4260 +91 (931) 056 8481